A message for our members concerning Coronavirus

The health of our members is top priority for CVE. Please take all steps possible to protect yourselves and your loved ones which includes frequent hand washing and minimizing your time in public places. We are cleaning and sanitizing our offices daily. We understand the need to avoid crowds and to stay in as much as possible. We offer a variety of ways customers can pay their bills from the convenience and safety of their own home. You can pay your bill online at www.cumberlandvalley.coop by clicking on the Pay Now button or Smarthub button, via the automated phone system at 1-800-513-2677 option 2,  via the smarthub app or by mailing a check to our office. Registering your account on smarthub is quick and easy! Just click on the button on our website and follow the steps. You can also set your account up on automatic bankdraft so your payment will automatically process from your checking account or debit/credit card. Both offices also have drive-thru windows which would provide the same great customer service with minimal public exposure. If you have to go out, Moneygram locations will also accept cash payments for your electric bill for a small fee with receive code 15100 and your account number. Our offices will still be open, but we are encouraging our members to use these payment options during this time. Our goal is to keep everyone as healthy as possible, and we look forward to seeing your smiling faces back in our offices when this threat has diminished!

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