Frequently Asked Questions

QUESTION:
How many electric accounts can I have using eBill?

ANSWER:

You can have as many electric accounts associated with your eBill email account and password as you have electric accounts, provided that all the accounts are under the same name. We do allow multiple accounts under different names to added to the same email account and password for eBill, but doing so requires the assistance of one of our customer service representatives and the permission of the named account holder. We provide this ability chiefly so that owners can view the electric bills of their rental properties without having to have the account in their name or so that family members can assist in the payment and tracking of electric bills of infirm or traveling relatives.

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