Frequently Asked Questions

QUESTION:
How do I add additional accounts to view or pay online?

ANSWER:

There are two ways to add additional accounts to your eBill account. The first method is to click on the “Click here to sign up for online account access” hyperlink located under the username and password prompts on the eBill log in page. You can then add an additional account as if you were signing up for eBill for the first time. Simply use your existing email account and password to have the new account numbers added to your existing account. In some rare cases, this method may not work due to inconsistencies in address information in our records, in which case you may find it necessary to call the office at 1-800-513-2677.

You may also call the office and ask for the additional accounts to be added by a Customer Service Representative.

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