New Rate Options

New Rate Options Time of Day Rate– This rate will give you the option to use energy at different times of the day at different kWh rates.  Please call our office at 800-513-2677 if you wish to discuss or learn more about Time of Day Rates. Customer Charge             $20.00 Per Month Energy Charge On-Peak Per…Continue Reading

New Phone Scam Alert

Customers are reporting calls offering to help them save money on their bills. They are being asked for their account numbers and other information regarding their accounts. We are NOT making these calls. We will not solicit payments in this way. NEVER give payment to someone calling you asking for payment on your electric account.Continue Reading

Scholarship Opportunity

We appreciate the support that the customers of Cumberland Valley Electric’s service area have given us over the years. Cumberland Valley Electric wishes to support the local high schools in our service area by offering scholarship opportunities to qualifying high school seniors. Our outstanding seniors will be awarded a $1000 scholarship to the college or…Continue Reading

Phone Scam Continues

We are still receiving reports from residential and commercial accounts about calls asking for payment on delinquent accounts.  Cumberland Valley Electric will NOT solicit payments in this manner.  Please be aware of this phone scam, and alert your friends and family.Continue Reading

Scam Alert!

Be aware of anyone calling you by phone and asking for money and threatening disconnection of electric service.  Cumberland Valley Electric will not solicit payments in this manner.  We have had both residential and commercial accounts that have received such calls in the past few days.  Spread the word to family and friends to be…Continue Reading

Ted Hampton KY Living Article

“Ted Hampton was a 23-year-old PE and history teacher who ‘didn’t know a thing about electricity’ when he was plucked from the faculty at Knox Central High School to become the distribution manager at Cumberland Valley Electric in 1964.  Once one of the youngest distribution managers in the country, Hampton is the longest serving in…Continue Reading

Phone Scam

Please be aware of phone scams asking for payments.  We have had several reports of calls asking customers for immediate payment.  Do not give your credit card number on the phone to anyone asking for payment.  If you have questions about your account call 1-800-513-2677.Continue Reading

Changing a Pole

Every wonder how Cumberland Valley Electric Linemen change a pole? This informative video from Straight Talk helps explain the process and reason’s for pole change outs such as bad weather and highway relocation.Continue Reading

Paperless Billing

šReceiving your bill later than you’d like?  Want to view your bill days faster than receiving it in the mail?  Want to be notified as soon as it is available?  Sign up for Paperless Billing! Sign in to the smarthub on our website  Choose “Update printed bill settings” under the “My Profile” tab, and turn…Continue Reading


Starting a project that involves digging? Be safe and call 811 before you begin. Prevent injury, loss of power, loss of gas, and loss of water.  Know what’s below! Call 811 before you dig!Continue Reading