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Report an Outage

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To Report A Power Outage:

  • Website – Login into your account here and click “Contact Us” at the top.
  • On the Mobile App – Download the SmartHub app from the Apple App Store or the Google Play Store. At the top of the Home screen click “report an issue” button and choose “power outage“. Select the account affected, hit “continue” at the top right, add comments and click “send“.
  • Outage Phone Line – Toll Free 1-800-513-2677, option #1
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Contact Info

Cumberland Valley Electric, Inc.

6219 North U.S. Hwy. 25 East,
Gray, Kentucky 40734

Outages: 1-800-513-2677
Phone: 1-800-513-2677
Fax: 606-523-2698

About Us

Cumberland Valley Electric was formed by local business and community leaders back in 1940 to bring electricity to the more rural areas of eastern Kentucky.

 

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©2021 Cumberland Valley Electric, Inc.. All Rights Reserved.

  • Home
  • News
  • Members
    • PSC Filed Tariffs
    • Report an Outage
    • Customer Service
      • Certified Electric Inspectors
      • Payment Options
      • Safety
      • Customer Bill of Rights
    • Rates & Tariffs
      • Rate Summary
      • Net Metering
    • Bill Explanation
  • FAQ
  • Public Notice
  • About
    • About Us
    • Statement of Non-Discrimination
  • Contact Us